Where Passion Meets Purpose
A staff spotlight with Career Development Specialist Toia Polk
For University of Houston students, navigating the graduation process can be nerve-racking. As a UH Class of 2026 graduate myself, the many possibilities of what’s to come in the next phase of life feel overwhelming, all while trying to make the most of the remaining weeks of college.
A new career, new city and new opportunities are a lot to take on at once.
Resources at UH are available for students to prepare for a new phase of life as graduation approaches. However, having someone to turn to for advice and to act as a sounding board can mean all the difference.
Driven by a passion for student growth, Toia Polk uses personalized guidance and strategies to help students have confidence in their own skills and abilities. As a career development specialist, she supports students in the College of Natural Sciences and Mathematics and the Cullen College of Engineering through major and career exploration and helps them prepare strong application materials.
To learn more about Polk’s journey, we asked her to share insights into her career, her role and strategies for supporting UH’s vision for student success and what continues to inspire her work at UH.
"We focus on meeting students where they are. That starts with active listening and understanding their personal goals, background and challenges."
Are there any pivotal moments that influenced your decision to work in student career development?
TP: Previously, I worked for Upward Bound, where we supported high school students as they prepared for and transitioned into college. That experience sparked my desire to move to the university side of student support. I wanted to continue working with similar populations and help students not only get to college but successfully navigate their academic and career journeys once they arrived.
On average, how many students are you helping in a week, and what is the most common question they bring to you?
TP: On average, I work with about 15 - 20 students per week. The most common questions tend to revolve around “What should I be doing right now to prepare for my future?” — whether that’s choosing a major, finding internships, building a resume or figuring out next steps after graduation.
Toia instills confidence in students to successfully navigate their academic and career journeys.
Toia instills confidence in students to successfully navigate their academic and career journeys.
How do you and your colleagues build the types of individualized, relationship-based connections that support each student’s circumstances?
TP: We focus on meeting students where they are. That starts with active listening and understanding their personal goals, background and challenges. By offering one-on-one appointments, ongoing check-ins and tailored workshops, we build trust and long-term relationships that allow students to feel supported throughout their academic and career journeys.
What has been the most rewarding part of working with college students?
TP: The most rewarding part is watching students grow in confidence and clarity over time. Seeing a student come in unsure of their direction and eventually secure an internship, accept a job offer or articulate their goals with confidence is incredibly fulfilling. When students realize their potential is what makes this work meaningful.
What three steps should all students take to prepare for post-graduation?
TP: First, get involved on campus to build transferable skills. Second, secure at least one internship or practical experience to explore career interests. Third, network intentionally and connect with Career Services early, ideally starting in their freshman year, to stay proactive and prepared.
How can students best take advantage of internships, workshops or career fairs offered through the University?
TP: Students should regularly check Cougar Pathway, which houses all career-related events and opportunities. They can RSVP for workshops, career fairs and employer sessions, and schedule appointments making it easy to stay informed and involved throughout the year.
How can recent graduates continue developing professionally after landing their first job? What resources does UH have to help?
TP: Recent graduates can continue to utilize Career Services for up to six months after graduation. During that time, they can receive support with career transitions, resume updates, interview preparation and long-term career planning.
Describe UH in three words.
Innovative. Student‑Focused. Supportive.
Is there anything else you would like to add?
TP: I would encourage students to take their collegiate career seriously from the very beginning. Don’t wait until your senior year to think about what comes next or to connect with Career Services. The earlier students start engaging with resources, building skills and exploring opportunities, the more confident and prepared they’ll be when it’s time to transition after graduation.
Additionally, we’re excited to offer professional headshots as one of our newest resources to help students present themselves professionally.
Students, or parents of students, who need career guidance are encouraged to visit https://www.uh.edu/ucs/ for more resources and information.
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